Documentation

Verify website tracking

Verify collection using a real visit to the published site. Loading the script file and receiving an event are separate checks.

Check your installation

  1. Publish the script and open Settings → Installation in Jelto.
  2. Under 2. Check your installation, select the correct Website to check. A visit to www.example.com does not verify a different hostname.
  3. Choose Open website and view a page in a normal browser tab. If your site requires an analytics consent choice, make that choice before testing.
  4. Return to Jelto and choose Check traffic. Read the reported status and Connection details.

Wide installation check with badge 2 pointing to Website to check and badge 3 outlining Open website and Check traffic. The status reads Waiting for traffic.

Choose the published hostname, open your website, then check for traffic. This demo is still waiting for a pageview.

What success means

A recent pageview from the selected hostname confirms collection for that page. Open a second page through your site's normal navigation and confirm it also appears in the dashboard's Pages card. Choose a date range that includes today and remove filters while checking.

Still waiting for traffic

  • Check the live site's HTML for your product ID (prd_8f3kq2m9x1) and the script URL.
  • Confirm the script loads and the collection request is allowed by the site's content security policy. No data arriving shows how to check both in your browser's DevTools.
  • Try a browser without a blocker affecting the tracking host.
  • While the check is waiting, Settings → Installation and guided setup tell you if Jelto is receiving pageviews from a hostname that isn't on the website's Allowed hostnames list. Follow the link to Allowed hostnames and add that hostname if it belongs to this website.
  • Register the hostname actually shown in the address bar. Redirects may change it. A newly created website already allows both example.com and www.example.com, but another subdomain, such as blog.example.com, needs its own entry. In guided setup, choose Add hostname beside the installation check; existing hostnames are kept, and the new hostname is selected for its own check.
  • Localhost, file: pages, automation and ?jelto_ignore=1 are excluded by default. Use the explicit local testing option for localhost; automated visits are not a substitute for this check.

See No data arriving for a focused checklist.