1. Using Jelto
Jelto is a website and desktop analytics service operated by Taha Bozdemir (“Jelto”, “we”, “us”). Contact us at [email protected].
You must have the capacity and authority to agree for yourself or your organization. Keep account information accurate, protect credentials and report unauthorized access promptly. Jelto is intended for business use; any consumer rights that apply remain protected.
These proposed Terms take effect only after valid agreement, with an opportunity to read and save them. Please review renewals, third-party claims, liability limits and jurisdiction. Reading this page or preparing a DPA does not record acceptance. The business address and final legal review remain to be completed.
2. Trial and subscriptions
Your 14-day trial includes one product and requires no card. If you do not subscribe, collection stops and you have seven days to view or export analytics before deletion is scheduled. Subscribing before deletion preserves that data and resumes collection.
Paid plans require a separate checkout. Prices are in US dollars, with the total and applicable taxes shown before payment. Lemon Squeezy handles subscription billing and taxes as our merchant of record. Plan allowances appear on the pricing page.
Subscriptions renew monthly or yearly until cancelled; yearly plans are paid annually. Cancel through account billing to end your base subscription at the end of its paid period. You may request a no-questions refund within 14 days of your first charge. Statutory cancellation and refund rights also apply.
After a failed base-plan payment, collection continues for a 14-day grace period, then pauses until payment is resolved. For previously paid customers, cancellation or a payment pause does not itself delete history; retention settings and deletion requests still apply.
3. Usage limits
Human pageviews and monthly active desktop installs have separate allowances, pooled across your products by UTC calendar month. Choose a plan covering both. Custom events do not count as pageviews. Exceeding human allowances triggers notices and an upgrade request, without automatic overage charges or throttling of human collection.
AI and search crawler reporting includes 100,000 counted server requests per month across your account. Collection of additional counted requests stops at that limit unless you enable paid overages. These require an active paid base plan and a separate monthly bot subscription: $9 per additional million requests, rounded up, before tax. Bot billing stays monthly even on a yearly base plan. Cancelling bot overages stops additional paid collection immediately; accrued charges remain due.
Browser bot observations do not count toward human pageviews or the crawler allowance. Your plan’s product and team limits also apply.
4. Your responsibilities
- Collect only from sites, apps and integrations you are authorized to manage. Provide privacy notices, establish a lawful basis and obtain consent where required, including for optional storage.
- Keep unnecessary personal information out of paths, campaign labels, properties and imports. Do not submit IP addresses, sensitive or criminal-offence data, card details, passwords or secrets as analytics data.
- Do not identify individual visitors, link website visitors to app installations, infringe rights, bypass access controls or disrupt the service.
You choose collection modes, team access and sharing. Cookieless collection does not automatically remove consent obligations. If you act for another controller, obtain its authority to appoint Jelto and give instructions.
Connecting a service authorizes access needed for the enabled features; its own terms also apply. You are responsible for shared reports, exports and dashboards. Revoking access stops future access but cannot retrieve copies already shared.
5. Data and confidentiality
You retain rights in your data and allow us to process it under your instructions to provide, maintain and secure Jelto. The Privacy Policy explains data handling; the DPA governs personal data processed on your behalf and takes precedence for that processing.
Jelto’s application does not store or log IP addresses or link website visitors to desktop installations. The Privacy Policy explains optional identifiers and network-provider processing; these safeguards do not make all data anonymous.
Each party protects the other’s confidential information, uses it only for the agreement and shares it only with people bound by confidentiality who need access. This excludes information lawfully public, already known, independently developed or lawfully received elsewhere. Required disclosures are limited to what the law requires, with advance notice where permitted. Confidentiality continues after termination while the information remains confidential.
6. Service availability
Your subscription permits use of Jelto without transferring ownership of its software, branding or documentation; separate open-source licenses still apply. We may maintain or change the service within our subscription commitments and applicable law.
Blocking, outages and incomplete source data can affect analytics. Assess reports before relying on them. Except for express commitments and mandatory warranties, we do not guarantee uninterrupted service, error-free measurement, fitness for a particular purpose or business results.
Neither party is responsible for unavoidable failures beyond its reasonable control. It must notify the other where practicable, limit the effects and resume performance promptly. This does not excuse its own fault, payments already due or mandatory data-protection and refund duties.
7. Ending the service
We may proportionately restrict access for unlawful use, material breach, security threats or legal requirements. Where lawful and practicable, we explain the issue and allow time to fix it; immediate suspension may be needed to prevent harm.
Either party may terminate a material breach uncorrected for 30 days after written notice, or sooner if it cannot be corrected or law requires. If we end a paid service for convenience, we give at least 30 days’ notice and refund unused prepaid fees for that service.
Amounts already due and continuing obligations survive termination. Where lawful and safe, we provide a reasonable export opportunity before access ends. Our DPA duties continue.
Remove the tracker or disable the SDK to stop sending data. Product deletion has a seven-day cancellation window. Stored exports and recovery copies have separate retention and deletion rules; deletion does not instantly erase every copy.
8. Third-party claims
Where legally permitted, you cover third-party damages finally awarded, reasonable defense costs and approved settlements caused by your culpable material breach, unlawful collection or instructions, or rights-infringing content. This excludes losses caused by our own fault.
We must promptly notify you, limit losses and cooperate on the defense and choice of counsel. Late notice reduces your obligation to the extent it harms the defense. Neither party may settle by admitting fault or imposing obligations on the other without its written consent, which must not be unreasonably withheld.
9. Liability limits
Where legally permitted, Jelto’s total liability for the service, Terms and DPA is limited to fees actually paid for the affected service in the 12 months before the event giving rise to the first claim. This is one combined cap; multiple claims, events or legal theories do not increase it.
Subject to the same legal limits, Jelto excludes indirect or consequential losses and lost profit, revenue, opportunities or goodwill.
These limits exclude fraud, intentional misconduct, gross negligence, non-excludable death or personal-injury liability and all other liability that cannot legally be limited. They do not reduce promised refunds. Neither these limits nor the third-party claims clause restrict statutory data-subject rights, regulators’ powers or mandatory legal responsibilities.
10. Law, changes and contact
Turkish law governs these Terms and the DPA, subject to mandatory protections, including consumer rights. Istanbul (Çağlayan) Courts and Enforcement Offices have exclusive jurisdiction only where both parties are eligible and the agreement meets written-form and other validity requirements. Under HMK Articles 17–18, each must be a merchant or public legal entity; business use alone is insufficient. Otherwise, statutory jurisdiction applies.
This does not override mandatory venues, data-subject rights or regulators’ powers. Please contact us first about disputes; mandatory mediation, urgent relief and filing deadlines remain unaffected.
We communicate material changes in advance where required and obtain any legally required consent. Changes apply prospectively, preserving accrued claims and agreed charges. Renewal price changes are disclosed before renewal with an opportunity to cancel. If a clause is invalid, the rest continues where legally permitted.
For questions, notices or refund requests, contact Taha Bozdemir at [email protected].